Dedicated Servers FAQ

Explore our FAQs for quick answers to common queries. If you cannot locate the desired information, please contact us directly.

Faqs
What is a Dedicated Server?
A dedicated server is a hosting service where an entire physical server is leased to a single client. Unlike shared hosting or VPS, they offer exclusive access to resources, providing greater control, performance, and reliability.
How does a dedicated Server differ from a shared hosting or VPS?
Shared hosting involves multiple websites sharing resources on a single server, while VPS (Virtual Private Server) partitions a physical one into virtual compartments. On the other hand, dedicated ones provide an entire server solely available to a single client, offering maximum performance and customisation options.
What are the advantages of using a Dedicated Server?
They offer enhanced performance, security, and control compared to shared hosting or VPS. With dedicated resources, you experience faster loading times, better scalability, and improved security measures tailored to your needs.
What type of business benefit most?
Businesses with high-traffic websites, resource-intensive applications, or strict security requirements benefit most from dedicated servers. These include e-commerce sites, large enterprises, gaming servers, and websites handling sensitive data.
How do I choose the right plan?
Consider your website's traffic, resource requirements, budget, and technical expertise. Our team can assist you in selecting the optimal plan based on your specific needs and preferences.
Can I customise the hardware specifications?
Yes, we offer customisable CPU, RAM, storage, and bandwidth options to match your performance requirements and budget constraints.
What Operating Systems are Supported?
We offer different types of operating systems, such as Linux (CentOS, Ubuntu, Debian) and Windows Server. You can choose the one that suits your apps and preferences the most.
What is security like?
With the various operating systems you can choose from, you can also set your security settings. This means you can set up firewalls, update software, manage who gets access, and secure data with encryption, all in your private environment where you're in charge of security.
What level of technical support can be given?
We offer 24/7 technical support from our team of experts, ensuring prompt assistance with server setup, configuration, hardware failures, and network issues.
How do I migrate my website or application to a Dedicated Server?
Our migration specialists can assist you in seamlessly transferring your website or applications to your dedicated environment, minimising downtime and ensuring a smooth transition.
Are there any additional fees?
Our pricing is transparent, with no hidden fees. You only pay for the resources and services you need, with optional add-ons available for advanced features.
Can I upgrade or downgrade my plan as my needs change?
You can easily upgrade or downgrade your plan to accommodate changing requirements, ensuring scalability and flexibility as your business grows.
What is your uptime guarantee?
We provide a robust uptime guarantee, ensuring that your website or applications remain accessible to users with minimal downtime.
Are backups included within your plans And how often are they performed?
We offer backup solutions tailored to your needs, with options for automated backups and custom retention periods to protect your data against loss or corruption.
What measures are in place to protect against DDoS attacks?
Our DDoS protection services mitigate the impact of DDoS attacks, ensuring uninterrupted access to your server and preventing downtime or performance degradation.

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